how do i cancel the white backgroud appears at signature line?

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    maschik
    Asked on September 08, 2015 at 03:55 AM

    Recentley we have changes the ink color at the signatue place from black.

     

    Since we have done this - all signatures are received with a white background 

    How do we cancel the background option?

     

    Thak you'

    Michl Schiller - Maschik Ltd.

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    EltonCris
    Answered on September 08, 2015 at 05:16 AM

    Are you referring to the signature image you have received over email? If yes, that's how it actually outputs on email. It outputs as png file with white background.

    Example: http://www.jotformpro.com/uploads/EltonCris/52501977006958/317512708552240441/317512708552240441_base64_1.png

    To remove the white background, you have to download the image and use 3rd party software to edit the changes you want.