What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how do i cancel the white backgroud appears at signature line?

    Asked by maschik on September 08, 2015 at 03:55 AM

    Recentley we have changes the ink color at the signatue place from black.


    Since we have done this - all signatures are received with a white background 

    How do we cancel the background option?


    Thak you'

    Michl Schiller - Maschik Ltd.

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    JotForm Support

    Answered by EltonCris on September 08, 2015 at 05:16 AM

    Are you referring to the signature image you have received over email? If yes, that's how it actually outputs on email. It outputs as png file with white background.

    Example: http://www.jotformpro.com/uploads/EltonCris/52501977006958/317512708552240441/317512708552240441_base64_1.png

    To remove the white background, you have to download the image and use 3rd party software to edit the changes you want.