What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Message : "Form not found. This form is disabled."

    Asked by adspf on September 08, 2015 at 06:38 AM

    Hi,
    I encounter a problem on the adspf account (associated with the email ratel.web@gmail.com).
    The following message appears every time I want to see the form "Form not found. This form is disabled."
    Can you unlock this account, please.
    With thanks
    Best regards
    Brigitte Ratel

    message form is disabled problem thanks email
  • Profile Image
    JotForm Developer

    Answered by erhan on September 08, 2015 at 07:00 AM

    Hi,

    First of all, we are sorry for the inconvenience. Your forms have been caught by our phishing filter. I have checked your forms out and seen nothing suspicious. I am unlocking your account now. 

    Please feel free to contact us for any further problem.

    Best.