What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Chinese characters in element "Localize calendar"

    Asked by lot23 on September 08, 2015 at 07:29 AM



    I used this element for over a year - it worked great with a German localization. Now it always displays a calendar with Chinese letters, even when I switch to English.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 08, 2015 at 09:31 AM

    Hello lot23,

    I'm sorry for the trouble caused to you.

    With which form you are having this issue with? I did check your last edited form and the "DateTime" fields seems to display the texts correctly. No Chinese letters are being displayed. Please check the screenshot below:


    Do get back to us with your form ID where you are seeing this issue and we will take a look.

    We will wait for your response.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 08, 2015 at 09:40 AM

    Hello lot23,

    Please accept my apology. I checked the DateTime field of your form but you seems to have issue with "Localized Calendar" widget.

    I did test your form and I am able to replicate the issue you are having. I refreshed the widget of your form and that seems to have resolved the issue. Please check the screenshot below:


    Do test your form and get back to us if the issue persists.

    Thank you!

  • Profile Image

    Answered by lot23 on September 08, 2015 at 09:46 AM

    works perfect now - thank you

  • Profile Image

    Answered by Shadae on September 08, 2015 at 11:26 AM

    Hi lot23,

    On behalf of my colleague, you are most welcome. We are happy to hear that the issue has been resolved.

    Please feel free to contact us if you need further assistance.