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    Chinese characters in element "Localize calendar"

    Asked by lot23 on September 08, 2015 at 07:29 AM

    Hi,

     

    I used this element for over a year - it worked great with a German localization. Now it always displays a calendar with Chinese letters, even when I switch to English.

    Screenshot
    in a used localization
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    JotForm Support

    Answered by ashwin_d on September 08, 2015 at 09:31 AM

    Hello lot23,

    I'm sorry for the trouble caused to you.

    With which form you are having this issue with? I did check your last edited form and the "DateTime" fields seems to display the texts correctly. No Chinese letters are being displayed. Please check the screenshot below:

     

    Do get back to us with your form ID where you are seeing this issue and we will take a look.

    We will wait for your response.

    Thank you!

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    JotForm Support

    Answered by ashwin_d on September 08, 2015 at 09:40 AM

    Hello lot23,

    Please accept my apology. I checked the DateTime field of your form but you seems to have issue with "Localized Calendar" widget.

    I did test your form and I am able to replicate the issue you are having. I refreshed the widget of your form and that seems to have resolved the issue. Please check the screenshot below:

     

    Do test your form and get back to us if the issue persists.

    Thank you!

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    Answered by lot23 on September 08, 2015 at 09:46 AM

    works perfect now - thank you

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    Answered by Shadae on September 08, 2015 at 11:26 AM

    Hi lot23,

    On behalf of my colleague, you are most welcome. We are happy to hear that the issue has been resolved.

    Please feel free to contact us if you need further assistance.