What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Add tax to subscriptions and donation type payments.

    Asked by Ryan on September 08, 2015 at 10:20 AM

    Why is this not available for subscription forms?



    This is a re-post of a comment on How to Add Tax to Your Payment Form

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    JotForm Support

    Answered by BJoanna on September 08, 2015 at 11:58 AM

    Unfortunately, it is not possible to add tax to subscriptions and donation type payments.

    This feature is only available for selling products. 

    Feel free to contact us if you have any other questions. 

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    Answered by ryanderson on September 08, 2015 at 12:06 PM

    But I am able to add tax on subscriptions when adding a customer to a subscription directly in my Stripe dashboard: https://support.stripe.com/questions/handling-tax-on-subscriptions

    Do you mean this is just not possible with Jotform subscription forms?

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    JotForm Support

    Answered by BJoanna on September 08, 2015 at 01:29 PM

    Yes, it is not possible to do it through JotForm - regardless if the payment processor allows it on its own. 

    Feel free to contact us if you have any other questions. 

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    Answered by hudday on October 21, 2016 at 02:32 AM

    So, a year later and you still don't have this available? Why?
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    JotForm Support

    Answered by Chriistian on October 21, 2016 at 03:58 AM

    To better assist you and send a ticket to our backend team, I have moved your question to a new thread. Please follow this link to view that thread: https://www.jotform.com/answers/967467. Thank you.