A field that I have included in the JotForm is not included when I embed the form into the website, I can't figure out why.

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    Asked on September 08, 2015 at 11:03 AM

    In the JotForm, I have the field "Full Name" as a required field, when I preview the form from the JotForm website this field is not shown. Additionally, it is not shown on our website where the form is embedded. Do you have any suggestions? I have saved the form many times, so everything should be updated.

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    Answered on September 08, 2015 at 11:58 AM


    Sorry for this inconvenience. I just reviewed your form. It seems that you have an invalid condition.

    Please remove this condition and see if this resolves the problem.



    Victor M Larrea

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    Answered on September 08, 2015 at 12:53 PM

    Hmm... I didn't even know how to set a condition, let alone do that. Thanks for your help, after deleting the condition the form is now working perfectly! 

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    Answered on September 08, 2015 at 02:21 PM

    On behalf of my colleague, you are welcome.

    Feel free to contact us if you have any other questions.