What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    A field that I have included in the JotForm is not included when I embed the form into the website, I can't figure out why.

    Asked by gracelandpb on September 08, 2015 at 11:03 AM

    In the JotForm, I have the field "Full Name" as a required field, when I preview the form from the JotForm website this field is not shown. Additionally, it is not shown on our website where the form is embedded. Do you have any suggestions? I have saved the form many times, so everything should be updated.

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    Answered by victor on September 08, 2015 at 11:58 AM


    Sorry for this inconvenience. I just reviewed your form. It seems that you have an invalid condition.

    Please remove this condition and see if this resolves the problem.



    Victor M Larrea

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    Answered by gracelandpb on September 08, 2015 at 12:53 PM

    Hmm... I didn't even know how to set a condition, let alone do that. Thanks for your help, after deleting the condition the form is now working perfectly! 

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    JotForm Support

    Answered by BJoanna on September 08, 2015 at 02:21 PM

    On behalf of my colleague, you are welcome.

    Feel free to contact us if you have any other questions.