A field that I have included in the JotForm is not included when I embed the form into the website, I can't figure out why.

  • gracelandpb
    Asked on September 8, 2015 at 11:03 AM

    In the JotForm, I have the field "Full Name" as a required field, when I preview the form from the JotForm website this field is not shown. Additionally, it is not shown on our website where the form is embedded. Do you have any suggestions? I have saved the form many times, so everything should be updated.

  • victor
    Replied on September 8, 2015 at 11:58 AM

    Hi,

    Sorry for this inconvenience. I just reviewed your form. It seems that you have an invalid condition.

    A field that I have included in the JotForm is not included when I embed the form into the website, I cant figure out why Screenshot 20

    Please remove this condition and see if this resolves the problem.

    Regards

     

    Victor M Larrea

  • gracelandpb
    Replied on September 8, 2015 at 12:53 PM

    Hmm... I didn't even know how to set a condition, let alone do that. Thanks for your help, after deleting the condition the form is now working perfectly! 

  • BJoanna
    Replied on September 8, 2015 at 2:21 PM

    On behalf of my colleague, you are welcome.

    Feel free to contact us if you have any other questions.