What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Where has my form gone?

    Asked by JustWatchEvents on September 08, 2015 at 12:56 PM

    I have spent two hours creating a form on-line, saved the thank you note and also an automatic response email and all of a sudden it has completely disappeared. I hit "back" too far on my browser and although I saw the form for a second it wont allow me to go forward on my browser. Everything I have created has completely dissapeared yet I didnt clear anything - it was there and then it has just gone.

     

    gone form missing form blank form revision history restore form
  • Profile Image

    Answered by victor on September 08, 2015 at 02:04 PM

    Hello,

    Could you please send us the URL of the form  or the ID and the name. This will help us find the form you are looking for.

    Regards

    Victor M Larrea

  • Profile Image

    Answered by JustWatchEvents on September 08, 2015 at 06:23 PM

    Hi Victor, the link is below - it's completely blank!

     

    http://www.jotformeu.com/form/52504731686357

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    JotForm Support

    Answered by jonathan on September 08, 2015 at 10:11 PM

    You just need to revert your form  http://www.jotformeu.com/form/52504731686357 to the previous working saved point to restore that working version.

    Follow this user guide:

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History

     

    Please let us know if this did not resolve the issue.