What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Atualização de Dados

    Asked by JLI on September 08, 2015 at 02:07 PM

    Boa Tarde,

    Precisamos de ajuda. Não falamos inglês técnico. Precisamos voltar a usar os serviços que contratamos de vocês. Foi criado um novo site. Foi excluído alguma coisa que não está mais sendo armazenado os e-mails de clientes que entram em contato conosco pelo site. O que precisa ser feito?

    “Good afternoon,

     

    We need help. We don’t speak technical English. We need to go back to using the services we hire you. A new website was created. Something that is no longer being stored customer e-mails that come in contact with us through the site was deleted. What needs to be done?”

    Page URL:
    http://www.maqpratic.com.br/

    style size height font
  • Profile Image
    JotForm Support

    Answered by Welvin on September 08, 2015 at 03:41 PM

    I'm sorry, but can you explain further the problem? You are already logged into your account and you are still subscribed to our Professional Monthly Plan.

    If you have an issue with your form notification email, please let us know the form URL here so we can check it for you. This article will also help you troubleshoot the problem:

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Thanks