What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot seem to get into my forms today

    Asked by CBISLeadership on September 08, 2015 at 02:54 PM

    when i click on the, nothing happens.  thoughts?

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    Answered by victor on September 08, 2015 at 03:49 PM


    Could you please explain in a bit more detail what your issue is. Are you having problems login into JotForm or viewing your forms. Could you also try clearing the cache. This sometime helps.



    Victor M Larrea

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    Answered by CBISLeadership on September 08, 2015 at 04:15 PM

    can you explain clearing the cache? 


    i can log in fine.  but when I go to my forms and click on an individual form to "interact with it" (view submissions, edit form, etc) nothing comes up, nothing happens.  I cannot access any of the data I usually can.




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    Answered by victor on September 08, 2015 at 05:56 PM

    Hi Maggie,

    Thank you for your clarification. I just log into your account. I was able to view submission, enter the designer with no problems.

    Deleting the cache was just a suggestion that sometimes helps resolve issues.

    If you are still having issues, please let us know.


    Victor M Larre