Not all phone numbers are showing up in the single submission view link after decryption

  • suntuitysolar
    Asked on September 8, 2015 at 4:26 PM
     the phone number is missing many digits and the list goes on... Help me recover or fix this issue asap.  I have submitted 3 times now and no one seems to be able to help.
  • Welvin Support Team Lead
    Replied on September 8, 2015 at 4:39 PM

    I was able to replicate this problem with my form. Here's a screenshot of the problem:

    Not all phone numbers are showing up in the single submission view link after decryption Image 1 Screenshot 20

    This thread is now forwarded to our developers. Again, if there are updates, you should know it in this thread.

    For now, access the data in the submissions page: https://www.jotform.com/help/269-How-to-view-Submissions.

    Thanks

  • eee Chief Technology Officer
    Replied on September 10, 2015 at 4:29 AM

    Hey @suntuitysolar,

    Problem has been fixed,

    Kindest Regards,

    - Ertugrul.