Problem submitting Touch Registration form

  • burnsiderugby
    Asked on September 8, 2015 at 6:14 PM

    We are using an online registration form for our touch module.

    Quite a few are saying that when they try to enter the form online, they enter player details in the fields for players 1 to 7 (required), but it won't let them submit the form.  It will allow players 8+ (not required fields).

    Please explain.

    Regards

    Iain Manson

    Page URL: http://www.burnsiderugby.co.nz/burnside-rfc/draws/
  • Elton Support Team Lead
    Replied on September 8, 2015 at 9:47 PM

    I can't seem to reproduce the problem. I tested your form and it submits just fine.

    Problem submitting Touch Registration form Image 1 Screenshot 20

    If you continue to encounter the problem, try replacing your two terms and conditions widget with a regular checkbox field and see if that makes any difference. If not, let us know so we can continue to assist you here.