What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Problem submitting Touch Registration form

    Asked by burnsiderugby on September 08, 2015 at 06:14 PM

    We are using the form to take online registrations for our touch module.

    Quite a few are saying that when they try to enter the form online, they enter player details in the fields for players 1 to 7 (required), but it won't let them submit the form.  It will allow players 8+ (not required fields).

    Please explain.

    Regards

    Iain Manson

    Page URL:
    http://www.burnsiderugby.co.nz/burnside-rfc/draws/

  • Profile Image
    JotForm Support

    Answered by EltonCris on September 08, 2015 at 09:47 PM

    I can't seem to reproduce the problem. I tested your form and it submits just fine.

    If you continue to encounter the problem, try replacing your two terms and conditions widget with a regular checkbox field and see if that makes any difference. If not, let us know so we can continue to assist you here.