Email program not receiving form submission emails

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    nickphonics18
    Asked on September 08, 2015 at 06:37 PM

    I have just realised my email address hasn't been receiving any form submission emails. 

    It was working fine, but I have just checked my jot form inbox and there are emails in there that I never received. (for the last 2 weeks) 

     

    Any idea why this is happening

     

    www.photorestoration.services/contact

  • Profile Image
    nickphonics18
    Answered on September 08, 2015 at 07:12 PM

    seems to be working now... 

     

    i whitelist the jotform IP addresses and changed the sender email to the jobform address

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    EltonCris
    Answered on September 09, 2015 at 12:06 AM

    Great! Glad to hear it's now resolved. Cheers!