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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Email program not receiving form submission emails

    Asked by nickphonics18 on September 08, 2015 at 06:37 PM

    I have just realised my email address hasn't been receiving any form submission emails. 

    It was working fine, but I have just checked my jot form inbox and there are emails in there that I never received. (for the last 2 weeks) 


    Any idea why this is happening



    Page URL:

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    Answered by nickphonics18 on September 08, 2015 at 07:12 PM

    seems to be working now... 


    i whitelist the jotform IP addresses and changed the sender email to the jobform address

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    JotForm Support

    Answered by EltonCris on September 09, 2015 at 12:06 AM

    Great! Glad to hear it's now resolved. Cheers!