Email program not receiving form submission emails

  • nickphonics18
    Asked on September 8, 2015 at 6:37 PM

    I have just realised my email address hasn't been receiving any form submission emails. 

    It was working fine, but I have just checked my jot form inbox and there are emails in there that I never received. (for the last 2 weeks) 

     

    Any idea why this is happening

     

    www.photorestoration.services/contact

  • nickphonics18
    Replied on September 8, 2015 at 7:12 PM

    seems to be working now... 

     

    i whitelist the jotform IP addresses and changed the sender email to the jobform address

  • Elton Support Team Lead
    Replied on September 9, 2015 at 12:06 AM

    Great! Glad to hear it's now resolved. Cheers!