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  • Profile Image

    Email notifications no longer working

    Asked by indooroopillyswimming on September 08, 2015 at 08:00 PM

    Hi all,

     

    About a week ago our email notifications stopped working.  The form in question is http://www.jotformpro.com/form/41619341308956

     

    I can be contacted at indooroopillyswimming@gmail.com.

     

    Thanks,

    Peter Downes.

    Page URL:
    http://www.jotformpro.com/form/41619341308956

    email notifications email www stopped working thanks
  • Profile Image
    JotForm Support

    Answered by Chriistian on September 09, 2015 at 01:15 AM

    Hi Peter,

     

    I checked the Email History of your form and I can see that the Notification where sent successfully. You can also checked your form's Email History on your end. You can check this article for more information: How to view all your form Email History. I noticed that the sender email of your Notification email is indooroopillyswimming@gmail.com. Can you try to use noreply@jotform.com and test if the Notification will now work?

     

    We will wait for your response.

     

    Regards.