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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is not saving the results

    Asked by lcmsbbnc on January 03, 2012 at 04:26 PM

    I created two forms for a conference that we are hosting. We are reciving the e-mail notifications just fine, but the online reports are not showing the latest submissions. The last submission that was recorded took place on december 31. After that day, all the entries are missing.

    Any ideas?

    Form 1


    Form 2




    Page URL:

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    JotForm Support

    Answered by NeilVicente on January 03, 2012 at 04:44 PM

    Sorry for this inconvenience. From what I know, we are having data propagation issues with secure forms. Try logging in to your account via https://secure.jotform.com and see if the missing submissions are there.

    Let us know if you find them there or not. Please keep us posted.

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    Answered by lcmsbbnc on January 03, 2012 at 05:01 PM


    This works!

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    JotForm Support

    Answered by NeilVicente on January 03, 2012 at 05:02 PM

    Glad to hear that it worked for you :)