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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form titles are showing "true"

    Asked by MXT on September 09, 2015 at 04:05 AM

    Hi there,

    Three of my forms are showing this 'true' name and one of them is showing the correct title.

    Any idea when this bug will be fixed? It looks incredibly unprofessional.

    Look forward to hearing from you.

    http://www.jotformpro.com/MXT/2015NZMINIS

    http://www.jotform.co/MXT/2015MXFEST

    http://www.jotform.co/MXT/Taupo_MCC

    http://www.jotformpro.com/MXT/TaranakiMCC_MShip

    This last one is working fine.

    form title true
  • Profile Image
    JotForm Developer

    Answered by erhan on September 09, 2015 at 04:09 AM

    Hi,

    Some of our users have experienced same problem since yesterday. Our developer team have fixed this issue recently. Please feel free to contact us for any further information.

    Best.

  • Profile Image

    Answered by julie  on September 09, 2015 at 12:37 PM

    Here's another bug... for ya.  I received this answer in my email box.  But I am not MXT.  Why am I receiving their email and who's receiving mine!?! Jot seems to have a LOT of bugs.

  • Profile Image

    Answered by Ben on September 09, 2015 at 03:50 PM

    We would usually need to move your reply to a new thread, but I hope that MXT will not mind me reply here.

    Please note Julie that you are receiving all emails that are sent to anyone on the thread that you have posted on.

    Since you had opened the thread, and another post was created on the same by MXT you got email about their reply, but also a reply from my colleague Jan mentioning to MXT that their post has been moved to a new thread - this one.

    The same happens now - I am replying to you, but the email address associated with MXT account will be sent an email with my reply as well.

    Basically everything is OK and the emails are sent properly, it is just a small confusion at play :)

    If you happen to see any other issues or have any questions, please feel free to let us know and we would be happy to assist.