What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Conditions not working as expected under Internet Explorer 8, Windows 7 Enterprise

    Asked by bradroberson on September 09, 2015 at 10:43 AM

    A few things seem to not work correctly:

    1. No mater what type of condition I choose, only Show, Hide, Show Multiple, or Hide Multiple actions are selectable.

    2. For Scale Rating questions, if the condition selected is  Is Equal To, Is Not Equal To, Less Than, or Greater Than, the answer field is a drop down instead of an enterable field.  I attached a cropped screenshot that shows an example of this one.

    Is this a problem with using this version of Internet Explorer or is it something else?

     

    Thanks for a great tool!

    Brad Roberson

    Screenshot
    windows problem selected greater than thanks
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    Answered by bradroberson on September 09, 2015 at 11:19 AM

    My initial research indicates that this may be an IE8 issue as the Google Chrome version I can access (44.0.2403.155 m) does not have either of these issues.

     

    Given that, is there any plan to address these IE8 related issues?

     

    Brad

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    JotForm Support

    Answered by BJoanna on September 09, 2015 at 03:07 PM

    Unfortunately JotForm Builder is not supported in Internet Explorer 8, but forms can be filled and submitted. 

    For using Form Builder we recommend Google Chrome and Mozilla Firefox. You can also update your version of Internet Explorer. 

    Feel free to contact us if you have any other questions.