What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    can my users capture information if they're offline?

    Asked by JUSAsce on September 09, 2015 at 01:48 PM
    offline information capture
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    JotForm Support

    Answered by Kiran on September 09, 2015 at 04:42 PM

    Since JotForm is an online based form builder and needs to be connected with JotForm servers to store the submitted information, it is required to have Internet connection to load the form and submit the information.

    However, if you want to capture the information offline you may try using PDF forms so that the user can enter the information into it and save it to send it offline to you. Or it may be submitted once they have internet connection. Also, please go through the guide here for more information on Fillable PDF.

    https://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator

    Hope this information helps. If you are referring to something different, please let us know. We will be happy to help.