What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How is it possible to place additional text beside the product?

    Asked by pillots on September 09, 2015 at 02:04 PM
    How is it possible to place additional text beside the product?
  • Profile Image
    JotForm Support

    Answered by Boris on September 09, 2015 at 02:41 PM

    If you wish to add additional information to the products in the Payment Tool, we unfortunately don't have any options for this at the moment. We will need to use custom CSS to only visually add further descriptions to your products.

    This method would need to have its codes manually updated if you add, remove, or shift places of the products you are selling. However, it is still versatile, and we can use numbers to target the number of the desired product:

    .form-product-item:after {
      display: block !important;
    }
    .form-product-item:nth-of-type(1):after {
      content: "Product 1 description goes here.";
    }
    .form-product-item:nth-of-type(2):after {
      content: "Product 2 description goes here.";
    }
    .form-product-item:nth-of-type(3):after {
      content: "Product 3 description goes here.";
    }
    .form-product-item:nth-of-type(4):after {
      content: "Product 4 description goes here.";
    }

    You can see a demo of this feature, here:

    http://form.jotformpro.com/form/52515979604969

    You can also put this description above the product, by using :before instead of the :after

    .form-product-item:before {
      display: block !important;
    }
    .form-product-item:nth-of-type(1):before {
      content: "Product 1 description goes here.";
    }
    .form-product-item:nth-of-type(2):before {
      content: "Product 2 description goes here.";
    }
    .form-product-item:nth-of-type(3):before {
      content: "Product 3 description goes here.";
    }
    .form-product-item:nth-of-type(4):before {
      content: "Product 4 description goes here.";
    }

    Please let us know how it goes.

  • Profile Image

    Answered by pillots on September 22, 2015 at 05:47 PM
    Hello Boris!
    I asked you a little earlier questions on the forms, and now I need help again.
    I create myself a site on the basis of "Adobe Muse".
    The site itself is operating normally.
    Next - an order form from your service (which I need), too, is working properly.
    But as soon as the code of your form is installed on my website, in operation in the browser, it can not be seen!
    Tell me how can this be?
    Screen in the application. Increase to view !
    All forms of other companies and services that I needed - to establish normal.
    Please tell me how to solve this problem with your form?
    Thank you in advance.
    Sincerely.
    Vadim
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on September 22, 2015 at 11:05 PM

    Hi,

     

    Have you tried embedding your form using the iFrame embed method? If not, can you try to re-embed your form using the iFrame embed code of your form? If the issue still persists, can you provide to us the exact URL where you have embedded your form so we can further check the issue?

     

    We will wait for your response.
    Regards.

  • Profile Image

    Answered by pillots on October 04, 2015 at 04:47 AM
     Hello !
    Two questions :
    1. I need additionally to form order of goods (besides the payment system Paypal) to connect additionally the system WebMoney.
    I need what would to the buyer (from the order form) could choose, through which system it is better to pay (Paypal or WebMoney).
    How do the two systems in one order form?

    2. How to make in the order form interactive the residue of the goods, what would be shown only the real goods for the residue of the order?
    What would system with every new order from the buyer, she took off with the previous value of the residue, and each time showed updates for the residue product?

    Thank you in advance.
    Sincerely.
    Vadim
    pillots@inbox.lv
    ...
  • Profile Image
    JotForm Support

    Answered by Boris on October 04, 2015 at 07:16 AM

    Hello Vadim.

    Please open a new support thread for separate questions or issues, rather than posting in an existing thread for another issue, so that we can avoid confusion and better assist you.

    I have gone ahead and moved your question about having multiple payment options on a form, here:

    http://www.jotform.com/answers/675983

    I have moved your question about how to have your form display the number of items / products remaining for sale, here:

    http://www.jotform.com/answers/675984

    We will be supporting you with these questions in their own threads. Thank you.