Condition is not working?

  • Profile Image
    Asked on September 09, 2015 at 02:09 PM


    A condition is not working in one of my sections. Under "Voluntary Life"/ "Employee Coverage," I would like the "Max Coverage Amount Exceeded" field to appear if "Desired Coverage Amount" exceeds 500000. See the condition working for "Flexible Spending Accounts/ Healthcare" (though a different amount there).


  • Profile Image
    Answered on September 09, 2015 at 02:26 PM


    I believe this is because the "Desired Coverage Amount Converted-Employee" has the "$" in it, which is causing the condition to not to work.

    Just remove the "$" in the wizard

    In your condition, it says the when the "Desired Coverage Amount Converted-Employee" is greater than "500000" but because the value has "$" in it, the rule is not being met.


    Here's the cloned form: See if the condition is now working as you expected. Let us know if you need more information on this.

  • Profile Image
    Answered on September 09, 2015 at 03:08 PM

    It worked! Thanks so much.