Condition is not working?

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    dlasson
    Asked on September 09, 2015 at 02:09 PM

    Hi.

    http://form.jotform.us/form/52426685038157

    A condition is not working in one of my sections. Under "Voluntary Life"/ "Employee Coverage," I would like the "Max Coverage Amount Exceeded" field to appear if "Desired Coverage Amount" exceeds 500000. See the condition working for "Flexible Spending Accounts/ Healthcare" (though a different amount there).

    Thanks. 

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    Charlie
    Answered on September 09, 2015 at 02:26 PM

    Hi,

    I believe this is because the "Desired Coverage Amount Converted-Employee" has the "$" in it, which is causing the condition to not to work.

    Just remove the "$" in the wizard

    In your condition, it says the when the "Desired Coverage Amount Converted-Employee" is greater than "500000" but because the value has "$" in it, the rule is not being met.

     

    Here's the cloned form: http://form.jotformpro.com/form/52515683501957?. See if the condition is now working as you expected. Let us know if you need more information on this.

  • Profile Image
    dlasson
    Answered on September 09, 2015 at 03:08 PM

    It worked! Thanks so much.