What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problems upgrading my account from free to Premium

    Asked by on September 22, 2010 at 11:53 AM

    when clicking on Sign-Up for the premium account, in the pricing page I go back to my account screen and I am not able to proceed anywhere.

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    JotForm Founder

    Answered by aytekin on September 22, 2010 at 01:14 PM

    Please let us know your username and we will provide an upgrade URL. We are looking into this bug.