- jpramlerAsked on September 09, 2015 at 03:08 PM
Hello - I just signed up for jot forms the other day in order to start sending out my photography contracts thru email. I chose a template and edited it to include the information I wanted. However, once my client fills it out and sends it back to me, the form I get by email is not my contract information. I would like to be able to print the signed contract for my files, but what I get back is not my contract. Any help?
- jpramlerAnswered on September 10, 2015 at 12:02 AM
The issue isn't so much that it looks different, the wording is completely different. There are sections in the email I get back that is not in the contract when I preview it. I did a test and sent it to myself and filled it out and it does the same thing. It comes back with contract wording other than what I sent.
- CharlieAnswered on September 10, 2015 at 06:15 AM
If you have cloned or used a template, I believe the notification template that setup by the creator remains or stayed.
To access or change the template of the email, you can follow the steps below.
1. Click "Emails"->Choose the existing notification
2. Here you can see the template of the email, you can completely change it.
However, I would recommend deleting it and setup your own notification to avoid problems. Here's a guide on how to setup your notification: http://www.jotform.com/help/25-Setting-Up-Email-Notifications
I hope this helps. Let us know if I misunderstood your concern.