What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What qualifies as a response in the beta analytics report, and how does that differ from an entry?

    Asked by nciadmin on September 09, 2015 at 04:19 PM

    When viewing a specific form on my main page, it might have 175 entires. But, when I click on the form and view beta analytics for the lifetime of the form, the number of responses is much lower. What exactly is considered a response? I initially thought it was the number of people who filled out the form, but that number is so different from entries it must be something else.


  • Profile Image
    JotForm Support

    Answered by jonathan on September 09, 2015 at 11:07 PM


    You can get more info on the JotForm Form Analytics page here.

    From what I understand Response is not all the Submissions. The formula is the date range versus the submissions.

    Example on your jotform http://www.jotformpro.com/form/50184592847969

    If you analyze only the week range, there is suppose to be 11 submissions in that span. But you can see only 10 Resposponses.


    It was because there was a date without submission.

    Hope this help. Let us know if you need further assistance.