What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
How can I set up a notifier that goes to the user?Asked by ashleywildcat on September 09, 2015 at 09:59 PM
I created a great form for selling digital subscriptions. After a successful
purchase the buyer is redirected to a thank you page that has the
download link. This works perfectly. Now I am getting emails from
buyers that they lost the link to the download page. (because
they don't get the download page after they make a recurring payment
thru Stripe.) I have put a
reminder on this page telling them to save the link. A better solution
would be if I could have a notifier sent to their email with the link
information in it. That way they would have it in their inbox for
It appears you had already asked this question in an earlier thread. I have provided the steps you need to take in order to set up email notifications for your user and also how to add the link.
Kindly refer to this thread for the solution http://www.jotform.com/answers/658553
Thank you Sammy, you answer could not be more clear, with the highlighted
graphics and text. PM