What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
How can I set up a notifier that goes to the user?Asked by ashleywildcat on September 09, 2015 at 11:02 PM
I created a great form for selling digital subscriptions. After a succesful
purchase the buyer is redirected to a thank you page that has the
download link. This works perfectly. Now I am getting emails from
buyers that they lost the link to the download page. (because
they don't get the download page after they make a recurring payment
thru Stripe.) I have put a
reminder on this page telling them to save the link. A better solution
would be if I could have a notifier sent to their email with the link
information in it. That way they would have it in their inbox for
You send the user email notifications by setting up the autoresponder email, you can then set the recipient field to be the email address filled out on the form by the user.
Select the Autoresponder from the options.
Next select teh field where the user inputs their email addres as their receipent
Click on the finish button to finalize the creation, when the form is successfully and purchase completed submitted the notification will be sent to the user along with the link to the download page.
These guides will provide you with additional information about email notifications.
Please let us know if you will need additional information or clarification.
Sammy, thank you so much. That was just the
help I needed.
There is nothing more beautiful
than seeing a person be themselves.