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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    How can I set up a notifier that goes to the user?

    Asked by ashleywildcat on September 09, 2015 at 11:02 PM

    I created a great form for selling digital subscriptions.  After a succesful

    purchase the buyer is redirected to a thank you page that has the

    download link.  This works perfectly.  Now I am getting emails from

    buyers that they lost the  link to the download page.  (because

    they don't get the download page after they make a recurring payment

    thru Stripe.)  I have put a

    reminder on this page telling them to save the link.  A better solution

    would be if I could have a notifier sent to their email with the link

    information in it.  That way they would have it in their inbox for

    future reference. 

    how a set up Emails purchase download link solution
  • Profile Image

    Answered by Sammy on September 10, 2015 at 05:43 AM

    You send the user email notifications by setting up the autoresponder email, you can then set the recipient field to be the email address filled out on the form by the user.

    Select the Autoresponder from the options.

    Next select teh field where the user inputs their email addres as their receipent

     

    Click on the finish button to finalize the creation, when the form is successfully and purchase completed submitted the notification will be sent to the user along with the link to the download page.

    These guides will provide you with additional information about email notifications.

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    http://www.jotform.com/blog/86-Send-Form-Emails-From-Your-Own-Email-Address-JotForm-Now-Support-SMTP

    Please let us know if you will need additional information or clarification.

  • Profile Image

    Answered by ashleywildcat on September 10, 2015 at 12:46 PM
    Sammy, thank you so much. That was just the
    help I needed.
    Paul Miller
    WebScience
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