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h2insurancesolutionsAsked on September 9, 2015 at 11:04 PM
Hello
Could you please help me with this.
When I submit the form, it goes back to the top of my webpage, instead of staying where the form was. how do I stop this from happening.
Regards
David
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Chriistian Jotform SupportReplied on September 10, 2015 at 5:35 AM
Hi David,
Did you embed your form using the iFrame embed method? If you haven't tried the iFrame embed method, can you try to re-embed the form using the iFrame embed code of the form? If you are already using the iFrame embed code, can you try to add ?nojump to the URL of your form in the iFrame embed code?
<iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.co/form/52217100389853?nojump" frameborder="0" style="width:100%; height:514px; border:none;" scrolling="no"></iframe>
If the issue still persists, can you provide to us the exact URL where you have embedded your form so we can further check the issue?
We will wait for your response.
Regards.
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h2insurancesolutionsReplied on September 21, 2015 at 1:04 AM
Hi Chriistian
Thank you for your reply. I have worked out a soultion, but i will also try yours.
Regards
David
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Chriistian Jotform SupportReplied on September 21, 2015 at 2:07 AM
You are welcome. Glad to hear that you have also found a solution to the issue. If you have further questions or concerns, please feel free to contact us again.