What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    HELP! Get Visitor Location Widget is not working in my secure forms.

    Asked by Gab Marcellana  on September 10, 2015 at 01:15 AM
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    JotForm Support

    Answered by Chriistian on September 10, 2015 at 06:55 AM



    I checked the forms under your account with email associated to gmarcellana@vertaccount.com and I was not able to find the form with Get Visitor Location widget field in it. Can you provide to us the link or name of the form in question or if you have embedded your form, can you provide to us the exact URL where you have embedded your form so we can check? 


    We will wait for your response.