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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Deleting submissions does not lower my upload space

    Asked by zentak on September 10, 2015 at 05:24 AM

    Hi,

    I've delete all submissions, and still my upload space consumption is at 73,83MB. This has been happening before. Is this a know bug?

    Can you fix it?

    Thanks!

    Regards,

    —Roger

    Submissions Deleting submissions thanks all submissions all
  • Profile Image
    JotForm Developer

    Answered by evren on September 10, 2015 at 08:30 AM

    Hi zentak,

    It's not a bug. The submission counter will be reset on first day of every month because of preventing abuse usage.

    Please feel free to contact me for any further assistance.

    Thank you.