What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I upgraded why and now I'm getting Oops.. Reached your limits!

    Asked by briandavis on September 10, 2015 at 07:50 AM

    I upgraded to the 39 level, paid for 1 year

    went to reply to the 3rd form and got this Oops.. Reached your limits!


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    JotForm Support

    Answered by Kiran on September 10, 2015 at 11:08 AM

    I see that your account is active and having Silver subscription plan. I've tried submitting one of your JotForms and I was able to submit the form without any issue. I've also checked your last edited JotForm and see that there are no form limits were specified. Since it has payment integration, I was not able to submit the form. Are you still experiencing the issue with any particular form? If so please provide us with the form URL or ID so that we can take a look and provide you with necessary assistance.

    Thank you!