- DrMichaelBebenekAsked on September 10, 2015 at 07:52 AM
Need help please...
Dr. Michael Bebenek
- JotForm DevelopererhanAnswered on September 10, 2015 at 08:24 AM
First of all, we are sorry for the inconvenience. The problem is about that there is no sender detail for your notification mails. Some e-mail providers reject mails which sent with no sender information. Please try to add sender informations to your notification mail by following these steps:
1- Click EMails on Builder window, and choose one of your notifications
2- Click Reply-To and Recipient Settings
3- Add Sender Name and Sender E-mail (e.g. firstname.lastname@example.org) to the associated fields
Please let us know is the problem still persists.