I do nor receive any confimation email... sending myself a test email works fine...

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    DrMichaelBebenek
    Asked on September 10, 2015 at 07:52 AM

    Need help please...

     

    Dr. Michael Bebenek

     

    info@fit-at-business.net

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    erhan
    Answered on September 10, 2015 at 08:24 AM

    Hi, 

    First of all, we are sorry for the inconvenience. The problem is about that there is no sender detail for your notification mails. Some e-mail providers reject mails which sent with no sender information. Please try to add sender informations to your notification mail by following these steps:

     

    1- Click EMails on Builder window, and choose one of your notifications

     

     

    2- Click Reply-To and Recipient Settings

     

     

    3- Add Sender Name and Sender E-mail (e.g. noreply@jotform.com) to the associated fields

     

    Please let us know is the problem still persists.

    Best.