I do nor receive any confimation email... sending myself a test email works fine...

  • Profile Image
    Asked on September 10, 2015 at 07:52 AM

    Need help please...


    Dr. Michael Bebenek



  • Profile Image
    Answered on September 10, 2015 at 08:24 AM


    First of all, we are sorry for the inconvenience. The problem is about that there is no sender detail for your notification mails. Some e-mail providers reject mails which sent with no sender information. Please try to add sender informations to your notification mail by following these steps:


    1- Click EMails on Builder window, and choose one of your notifications



    2- Click Reply-To and Recipient Settings



    3- Add Sender Name and Sender E-mail (e.g. noreply@jotform.com) to the associated fields


    Please let us know is the problem still persists.