What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can you have multiple people who receive the completed form?

    Asked by HTLFMarketing on September 10, 2015 at 11:16 AM

    I know you can set up multiple people to receive the completed form, but my question is can you have multiple people set up, but only one person gets the notification based on what is selected in a drop down field?

    receive completed form selected in a
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    Answered by bradroberson on September 10, 2015 at 01:23 PM

    I've done something like this in a form that I created.  Based on the selection made in a drop down, change the value of a field that contains an email address to the matching email address for the selection.  That field is then referenced in the notification email.

     

    One of the JotForm team will probably have an example to show you.  If not, I can try to take a snap shot of my form.

     

    Brad

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    Answered by bradroberson on September 10, 2015 at 01:38 PM

    It's actually a type of condition that changes where the submission email is sent.  Here's a screenshot that should help.

     

    Again, the JotForm team is great.  They'll probably improve on my answer.

     

    Brad

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    JotForm Support

    Answered by Kiran on September 10, 2015 at 05:13 PM

    As mentioned by Brad, some conditions would need to be set to send emails based on the dropdown field selection as below : 

    This is a direct method that helps when you have minimum email addresses. If you have more email addresses or more options in the drop down, please follow the method below :

    1. Assign the email addresses to the dropdown as calculation values

    2. Add a new email field to the form and then a condition using Update a form field value to pass the selected value to the email field

    3. Now, get the email field name and set the field as recipient email address in the notification.

     

     4. Finish your wizard and save your JotForm.

    Let us know if you need any further assistance. We will be happy to help.

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    JotForm Support

    Answered by Kiran on September 10, 2015 at 05:14 PM

    Please see the demo form below that might help you in setting up the conditions.

    http://form.jotformpro.com/form/50686137749972?

    You may clone this JotForm to your account to check out the conditions.

    Thanks!