Can you have multiple people who receive the completed form?

  • HTLFMarketing
    Asked on September 10, 2015 at 11:16 AM

    I know you can set up multiple people to receive the completed form, but my question is can you have multiple people set up, but only one person gets the notification based on what is selected in a drop down field?

  • bradroberson
    Replied on September 10, 2015 at 1:23 PM

    I've done something like this in a form that I created.  Based on the selection made in a drop down, change the value of a field that contains an email address to the matching email address for the selection.  That field is then referenced in the notification email.

     

    One of the JotForm team will probably have an example to show you.  If not, I can try to take a snap shot of my form.

     

    Brad

  • bradroberson
    Replied on September 10, 2015 at 1:38 PM

    It's actually a type of condition that changes where the submission email is sent.  Here's a screenshot that should help.

     

    Again, the JotForm team is great.  They'll probably improve on my answer.

     

    BradCan you have multiple people who receive the completed form? Image 1 Screenshot 20

  • Kiran Support Team Lead
    Replied on September 10, 2015 at 5:13 PM

    As mentioned by Brad, some conditions would need to be set to send emails based on the dropdown field selection as below : 

    Can you have multiple people who receive the completed form? Image 1 Screenshot 50

    This is a direct method that helps when you have minimum email addresses. If you have more email addresses or more options in the drop down, please follow the method below :

    1. Assign the email addresses to the dropdown as calculation values

    Can you have multiple people who receive the completed form? Image 2 Screenshot 61

    2. Add a new email field to the form and then a condition using Update a form field value to pass the selected value to the email field

    Can you have multiple people who receive the completed form? Image 3 Screenshot 72

    3. Now, get the email field name and set the field as recipient email address in the notification.

    Can you have multiple people who receive the completed form? Image 4 Screenshot 83

     

     4. Finish your wizard and save your JotForm.

    Let us know if you need any further assistance. We will be happy to help.

  • Kiran Support Team Lead
    Replied on September 10, 2015 at 5:14 PM

    Please see the demo form below that might help you in setting up the conditions.

    http://form.jotformpro.com/form/50686137749972?

    You may clone this JotForm to your account to check out the conditions.

    Thanks!