How do I downgrade my subscription?

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    pgialanella
    Asked on September 10, 2015 at 11:27 AM

    Do I downgrade my subscription online?

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    Sammy
    Answered on September 10, 2015 at 01:53 PM

    To downgrade your subscription, login to your account and select your account profile on the top right.

    Next select the billing section

    Under the billing section select the plan you want to downgrade to. A dialog confirming the cancellation will popup

     

     

    Once you confirm the cancellation your account will be scheduled for a downgrade to the selected plan at the end of the billing period.

    NB: If you were grandfathered to the old pricing plan and you cancel you subscription should you decide to upgrade in the later future you will be charged against the new rates.