What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I downgrade my subscription?

    Asked by pgialanella on September 10, 2015 at 11:27 AM

    Do I downgrade my subscription online?

    how
  • Profile Image

    Answered by Sammy on September 10, 2015 at 01:53 PM

    To downgrade your subscription, login to your account and select your account profile on the top right.

    Next select the billing section

    Under the billing section select the plan you want to downgrade to. A dialog confirming the cancellation will popup

     

     

    Once you confirm the cancellation your account will be scheduled for a downgrade to the selected plan at the end of the billing period.

    NB: If you were grandfathered to the old pricing plan and you cancel you subscription should you decide to upgrade in the later future you will be charged against the new rates.