Using JotForm for Acupuncture Practice

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    Asked on September 10, 2015 at 11:44 AM


    We are looking into doing online forms for an acupuncture clinic intake process. The forms would need to be HIPAA compliant so as not to share valuable personal information. Is this something we can do with JotForm?


    Thanks, Jamie

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    Answered on September 10, 2015 at 02:20 PM

    Update (April 19, 2018) HIPAA is available for our Gold and Silver plans. 


    Hello Jamie,

    JotForm doesn't currently hold a HIPAA compliance certificate at the moment.

    You can however use jotform in a HIPAA compliant way, to be able to achieve this ensure the form you create meets these requirements.

    1. Always share your forms using the secure embed method which utilizes SSL.

    2. Edit email notifications to not include any data submitted by the person filling the form.

    3. We also have a form encryption feature that allows you to store the data in encrypted format on jotform.

    Kindly read this thread form more information about making your forms HIPAA compliant.


    This guide will provide you with additional information form encryption


    If you have any question regarding this please let us know and we will gladly provide more insight.

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    Answered on April 13, 2018 at 10:19 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

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    Answered on April 19, 2018 at 04:16 AM

    Update: HIPAA is available for the Silver plan as well.