Forms not loading in the form builder

  • Selles
    Asked on September 10, 2015 at 11:55 AM

    Forms not loading in the form builder Image 1 Screenshot 20

    WAIT A MINUTE - I have 12 forms and 3 users and a paid subscription for a thousand submissions a month and I received the following too.  I have folks sending me emails that they cannot submit. 

  • David JotForm Support
    Replied on September 10, 2015 at 12:02 PM

    Hi,

    The above error is usually do to server lag or timeouts.  I checked your account and several of your form to make sure that they were still loading properly and it looks like they are at least from my end.  There was maintenance on one of our hosting providers US servers today that may have cause it but it should be completed.

    If you are still having trouble loading your account or forms, let us know and we will be happy to have another look.