I'm having trouble resetting our password.

  • Profile Image
    Chelsea Genser 
    Asked on September 10, 2015 at 11:57 AM

    I sent the reset instructions to "forms@thesurgeagency.com" but don't know how to retrieve them

  • Profile Image
    david
    Answered on September 10, 2015 at 02:16 PM

    Hi,

    There were several emails that failed to be delivered to the address "forms@thesurgeagency.com".  This resulted in your address being placed on our bounce list.  I removed your address from the bounce list and tried sending the reset email again.  It looks like it went through this time.  Check your inbox for "forms@thesurgeagency.com" to see it it arrived.  If it still did not, let us know and we will see what else we can do.