What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    our account was disabled and we have just paid. how long does it take for it to be enabled again? United Way of Greater Greensboro is the account.

    Asked by UWGG on September 10, 2015 at 12:15 PM
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    JotForm Support

    Answered by david on September 10, 2015 at 02:31 PM


    After upgrading, your forms should be restored immediately.  I checked your account and the upgrade looks to have been applied.  Your form should now be active.

    If you have any trouble with your forms, let us know and we will be happy to have a look.