JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
After upgrading, your forms should be restored immediately. I checked your account and the upgrade looks to have been applied. Your form should now be active.
If you have any trouble with your forms, let us know and we will be happy to have a look.