Secure site symbol doesn't appear on form(s)

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    Asked on September 10, 2015 at 01:13 PM

    Hello, I thought my forms were secure.  The URL is httpS://....  I just found a "secure site symbol" in the image selector and added it to my forms, but when I look a them online, I don't see this image/symbol. How do I get this to show up?

    Please, and thank you.


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    Answered on September 10, 2015 at 04:06 PM

    I took a look at your form and I can see the secure lock icon in the URL.

    Based on that I do presume that you are thinking about something else?

    If that is so, could you please give us a bit more details Julie?

    I also see the Positive SSL logo on your form on the right, which might be what you are implying on, but that is shown for me properly:

    Again, to be sure, please do let us know if you meant something else and how we can be of assistance and we would be happy to assist.

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    Answered on September 10, 2015 at 05:54 PM

    Oh My Dog! You're right.  I was looking for something ON the actual eyeballs didn't even go up to the browser window.  Thank you :)

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    Answered on September 11, 2015 at 12:06 AM



    On behalf of my colleague, Ben, you are welcome. Feel free to open a new thread if you need further assistance.