I'm not sure where our password reset email is going to.

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    Chelsea Genser 
    Asked on September 10, 2015 at 01:20 PM

    Tim Brown asked for some account information for Advanced Productions yesterday, and we got a reply that our username is "techknowvision" and the email for password retrieval is "forms@thesurgeagency.com," but I have no idea how to get to that email. I also put in a request that it be sent to techknowvision, but am not sure which email address it would have been sent to. Thank you. 

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    Answered on September 10, 2015 at 04:06 PM


    I believe I followed up in your other thread here:


    If you still did not receive the password reset email, let us know and we will see what else we can do.