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walttaylorAsked on September 10, 2015 at 2:03 PM
my surveys are not submitting, I get the "Please wait..." and that's as far as it goes. This has only happened recently.
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Jeanette JotForm SupportReplied on September 10, 2015 at 5:28 PM
Our developers are aware of this email problem and they should fix this soon.
In the meantime please use any of these workarounds:
1. Change the sender email to noreply@jotform.com / noreply@formresponse.com
2. Use Mandrill to keep using the custom sender email address
http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-AddressAlso, please refer to this guide for general information about how to properly setup an email notifier
http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
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