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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    email submission

    Asked by mwy280 on September 10, 2015 at 02:10 PM
    email
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on September 10, 2015 at 05:23 PM

    We are very sorry about this inconvenience.

     

    Our developers are aware of this email problem and they should fix this soon.

     

    In the meantime please use any of these workarounds:

     

    1. Change the sender email to noreply@jotform.com / noreply@formresponse.com

     

    2. Use Mandrill to keep using the custom sender email address

    http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address 


    Also, please refer to this guide for general information about how to properly setup an email notifier

     

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues