What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not receiving e-mail submissions for form

    Asked by nikkic03 on September 10, 2015 at 04:09 PM

    I am not receiving e-mail submissions for my Traffic Request form, it is saying submission received and I am getting the submissions through the jotform site but not through e-mail.

    Submissions receiving JotForm site and
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    JotForm Support Manager

    Answered by Jeanette on September 10, 2015 at 08:37 PM
    It seems like unchecking the Attach PDF option will solve temporary the issue
     
     

    Our developers are aware of this and are working to bring this back to normal.

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    JotForm Support Manager

    Answered by Jeanette on September 11, 2015 at 12:48 AM

    We have been informed by our developers that this problem is now fixed. Thank you for your patience.