What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms are not sending to my email

    Asked by vvandm on September 10, 2015 at 04:41 PM

    I cannot get the forms to send to the email that is associated with it. Could you please help? I should add that we are trying to get the forms to send to the emails similar to *****@vandvkidsdentistry.com. 

    My Forms email cannot
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    JotForm Support Manager

    Answered by Jeanette on September 10, 2015 at 11:19 PM

    Your email address vv*******@vandvkidsdentistry.com was in the bounce list

    To prevent this issue in the future, please check this general guide:

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

     

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    JotForm Support Manager

    Answered by Jeanette on September 10, 2015 at 11:21 PM

    Also make sure you un-check this option if any other form is not working, until our developers fix the problem