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vvandmAsked on September 10, 2015 at 4:41 PM
I cannot get the forms to send to the email that is associated with it. Could you please help? I should add that we are trying to get the forms to send to the emails similar to *****@vandvkidsdentistry.com.
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Jeanette JotForm SupportReplied on September 10, 2015 at 11:19 PM
Your email address vv*******@vandvkidsdentistry.com was in the bounce list
To prevent this issue in the future, please check this general guide:
http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
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Jeanette JotForm SupportReplied on September 10, 2015 at 11:21 PM
Also make sure you un-check this option if any other form is not working, until our developers fix the problem