My forms are not sending to my email

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    vvandm
    Asked on September 10, 2015 at 04:41 PM

    I cannot get the forms to send to the email that is associated with it. Could you please help? I should add that we are trying to get the forms to send to the emails similar to *****@vandvkidsdentistry.com. 

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    Jeanette
    Answered on September 10, 2015 at 11:19 PM

    Your email address vv*******@vandvkidsdentistry.com was in the bounce list

    To prevent this issue in the future, please check this general guide:

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

     

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    Jeanette
    Answered on September 10, 2015 at 11:21 PM

    Also make sure you un-check this option if any other form is not working, until our developers fix the problem