None of my emails are being sent???

  • markcarlock
    Asked on September 10, 2015 at 4:42 PM
  • David JotForm Support
    Replied on September 10, 2015 at 6:47 PM

    Hi,

    Our developers are working in the current issue with email notifications and custom sender email addresses.

    To quickly resolve this please change the Email address in Sender field to noreply@jotform.com OR noreply@formresponse.com Or apply this other method:

    http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address

    Thank you for yor patience, we expect to have this resolved soon

  • markcarlock
    Replied on September 11, 2015 at 11:21 AM

    Thanks.  But I need the reply to email address to be my email address.  My auto responders are not working either.  Please advise.  

  • David JotForm Support
    Replied on September 11, 2015 at 12:02 PM

    Thank you very much again for your patience.  This should now be fully resolved.  If you have any further problems with your notifications, please create a new thread and let us know as soon as possible and so we can look into it.