What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    None of my emails are being sent???

    Asked by markcarlock on September 10, 2015 at 04:42 PM
    Emails sent
  • Profile Image
    JotForm Support

    Answered by david on September 10, 2015 at 06:47 PM

    Hi,

    Our developers are working in the current issue with email notifications and custom sender email addresses.

    To quickly resolve this please change the Email address in Sender field to noreply@jotform.com OR noreply@formresponse.com Or apply this other method:

    http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address

    Thank you for yor patience, we expect to have this resolved soon

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    Answered by markcarlock on September 11, 2015 at 11:21 AM

    Thanks.  But I need the reply to email address to be my email address.  My auto responders are not working either.  Please advise.  

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    JotForm Support

    Answered by david on September 11, 2015 at 12:02 PM

    Thank you very much again for your patience.  This should now be fully resolved.  If you have any further problems with your notifications, please create a new thread and let us know as soon as possible and so we can look into it.