Why do"Best" and "Worst" text keep re-appearing?

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    Asked on January 04, 2012 at 07:04 AM


    I have 2 forms using the scale question from 1 -10 with Best and Worst text at each end. However, we did not want the best and worst text to appear and removed it but it keeps reappearing after a while. Is there a way we can stop this please? i.e. have an option to stop best and worst text or enter "none" in both boxes.

    The question I am experiencing this issue with is the below:

    How many cars do you have in your household?

    scale 1 -10

    I have provided the urls for both forms.

    Many Thanks

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    Answered on January 04, 2012 at 09:48 AM

    In those text areas for 'Best' and 'Worst' can you try putting in   ?


    Using that special character code for a space may well prevent your form repopulating those feilds with 'Best' & 'Worst'.

    Can you try that out anyway to see if it helps? 

    This is most straightforward solution, but if it does continue to happen we can use some Custom CSS to completely hide those labels.