information from paypal-- payment option on my forms

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    Asked on September 10, 2015 at 05:17 PM

    I received this information from Paypal  (I use them on my forms-- see link I've included).  I called Paypal and they told me to forward the email to you, that it's technical and may involve action on your end.  Here is the email.  Thanks for your attention:

    PayPal service upgrades.

    Alan Bamberger, 

    As we have previously communicated to you, PayPal is upgrading the certificate for to SHA-256. This endpoint is also used by merchants using the Instant Payment Notification (IPN) product.
    This upgrade is scheduled for 9/30/2015; however, we may need to change this date on short notice to you to align to the industry security standard.

    You’re receiving this notification because you’ve been identified as a merchant who has used IPN endpoints within the past year. If you have not made the necessary changes, we urge you to do so right away to avoid a disruption of your service!


    Because these changes are technical in nature, we advise that you consult with your individuals responsible for your PayPal integration. They will be able to identify what, if any, changes are needed. Please share this email and the hyperlinks below with your technical contact for evaluation. 

    Testing in the Sandbox is one of the best ways to make sure your integration works. Sandbox endpoints have been upgraded to accept secure connections by the SHA-256 Certificates. 

    Full technical details can be found in our Merchant Security System Upgrade Guide. In addition, our 2015-2016 SSL Certificate Change microsite contains a schedule of our service upgrade plan. 

    Thanks for your patience as we continue to improve our services.

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    Answered on September 10, 2015 at 11:31 PM

    We have forwarded this concern to our Level 2 engineers, you should get an update here.

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    Answered on September 11, 2015 at 05:16 AM

    Our servers are updated with the latest security certificates that are using SHA-256 algorithm. This update that is to be implemented by PayPal will not affect JotForm's integrations, so you do not have to be concerned. Your PayPal-integrated forms will work normally as usual.

    Best regards