What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What happens when the submissions exceeds the limit of 100 in the "free plan"?

    Asked by Emil Bacos on January 04, 2012 at 07:26 AM
  • Profile Image

    Answered by vendasdomini on January 04, 2012 at 07:34 AM

    When you exceed your limit, the submission service stops automatically.

    And then only in the end of the month your limite come to zero again.

    You have exactly 30 days to use the 100 submission limit.

  • Profile Image

    Answered by AtacanC on January 04, 2012 at 01:55 PM

    If a free account reaches the monthly submissions limit, his/her form will be disabled until next month. Your visitors won't be able to submit anything on your form(s). For all users, the counts reset to 0 on the 1st day of every month. If you think that 100 regular submissions isn't enough for you, you can upgrade your account anytime you want.  Click here to see the pricing

    When a guest attempts to submit the form, the following message will be shown to your guest:

    If you have any other questions, feel free to contact us. We'll be more than happy to help you.