cant transfer order to may email

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    DRDhair
    Asked on September 10, 2015 at 06:59 PM

    my order submission cant transfer to my personal email.

     

    would you please check this status? 

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    Chriistian
    Answered on September 11, 2015 at 01:35 AM

    Hi,

     

    Are you referring to email notifications? If so, our developers have worked on a recent issue regarding email notifications and custom sender address and it was already resolved.

     

    I checked your form, http://form.jotformpro.com/form/51092428762962, and noticed that you are using a custom sender e-mail. If the issue still continues on your end, please change the Email address in Sender field to noreply@jotform.com or noreply@formresponse.com. Or use the other method: How to use Mandrill to Send Emails From Your Own Email Address

     

    Do let us know if you need further assistance.

     

    Regards.