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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    we found that have some problem of the jotform return email

    Asked by DRDhair on September 10, 2015 at 07:37 PM

    I try to change the email address of the receiver, however both the submit and us cannot receive the email from mail and yahoo. please help to check 

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    JotForm Support

    Answered by Chriistian on September 11, 2015 at 02:34 AM



    I checked your form, http://form.jotformpro.com/form/51372598584973, and noticed that you are using a custom sender e-mail, the same as your other forms, from your other threads. We have been informed by our developers that the issue regarding email notifications with custom sender e-mail is now fixed. -  http://www.jotform.com/answers/659226


    If the issue still continues on your end, please change the Email address in Sender field to noreply@jotform.com or noreply@formresponse.com. Or use the other method: How to use Mandrill to Send Emails From Your Own Email Address


    Do let us know of you need further assistance.