I'm trying to downgrade my plan and I can't

  • Profile Image
    targettrust
    Asked on September 10, 2015 at 08:15 PM

    The title speaks for itself..

    I'm trying trough here: https://www.jotform.com/pricing

    That's what it says...

    Error cancelling your subscription.
    Please get in contact with our support team.Sorry for the inconvenience.

     

     

    So, I'm trying to get in touch...

    Regards

     

  • Profile Image
    ashwin_d
    Answered on September 11, 2015 at 03:02 AM

    Hello targettrust,

    Upon your request, I have gone ahead and cancelled your premium monthly subscription #27808334. You will not be billed again but your account will stay premium until September 25, 2015 for the time you have already paid. After this date your account will automatically downgrade to free plan.

    Thank you!