Form Designer not loading properly on my Browser

  • marystack
    Asked on September 10, 2015 at 8:38 PM
    This is what I see when I click on design - I am new to jotform - and trying to take measures to ensure it is responsive, so I am trying to figure out what size to add images in. HELP! :)Form Designer not loading properly on my Browser Image 1 Screenshot 20
  • jonathan
    Replied on September 10, 2015 at 8:48 PM

    Hi,

    Can yo please tell us which browser you were using when you encounter this problem?

    I test it using your lone form http://www.jotform.us/form/52525421849155 but I could not replicate the problem yet.

    Form Designer not loading properly on my Browser Image 1 Screenshot 20

    Please provide us more details to check. We will wait for your update.

     

     

  • marystack
    Replied on September 11, 2015 at 1:07 PM

    Hi  -

     

    Google Chrome Version 45.0.2454.85 (64-bit)

    MAC OSX Yosemite Version 10.10.5

     

    I tried firefox and it still isn't displaying correctly. Strange!

     

    Also - in this particular form, when I try to link it with mailchimp - it doesn't allow me to map 'last name' - it only gives me the option for email, first name, address, phone and FULL NAME - is this something you can correct on your end?

     

    Thanks so much. I am new to jotform and trying to maneuver around and figure it out.

     

    Ashley

  • marystack
    Replied on September 11, 2015 at 2:44 PM

    Also -

    I want users to go to a mailchimp list called Friday's Freebie, if they fill out and submit the form. I believe I have set this up. 

    I also want them to go to a different list IF they check the 'subscribe to marys newsletter' - I only see one way to set up where the name ends up. Let me know if there is a workaround or solution to this.

     

    Thanks,

    Ashley 

  • jonathan
    Replied on September 11, 2015 at 4:26 PM

    Unfortunately I still could not replicate the issue on your form not loading properly on the Form Designer.

    I tried it again, and it loads just fine on the Form Designer.

    Form Designer not loading properly on my Browser Image 1 Screenshot 30

     

    Can you please try again for the last time... I did form cache clearing on your form and as well us reset the injected CSS on the form.

    Form Designer not loading properly on my Browser Image 2 Screenshot 41

     

    Let us know if the form still did not load properly on your Form Designer.

  • jonathan
    Replied on September 11, 2015 at 4:27 PM

    Addition:

    We will attend to your 2 other questions separately here

    http://www.jotform.com/answers/660422

    http://www.jotform.com/answers/660424