What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I dont see my fund being connected to my paypal somthing about gateway

    Asked by yekcutsmichael on September 10, 2015 at 09:13 PM

    Hello Can someone help me. My Paypal is connect to my form but the payment hasn't shown to my paypal. My number is 614-316-7354

    hello shown
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    JotForm Support

    Answered by Chriistian on September 11, 2015 at 03:33 AM

    Hi,

     

    I see that you have integrated your Paypal with Jotform. If I understand you correctly, there are submissions on your form but payment are not showing on your Paypal dashboard. Perhaps an incomplete payment has been made. Check article on paypal incomplete payments here: Paypal Incomplete Payments FAQ

    If I didn't get what you mean, can you further explain the issue you are having so can further check?

     

    We will wait for your response.

     

    Regards.