What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see that you have integrated your Paypal with Jotform. If I understand you correctly, there are submissions on your form but payment are not showing on your Paypal dashboard. Perhaps an incomplete payment has been made. Check article on paypal incomplete payments here: Paypal Incomplete Payments FAQ.
If I didn't get what you mean, can you further explain the issue you are having so can further check?
We will wait for your response.